Thank you for your interest in Bongaka Health. Below are answers to some of our most frequently asked questions. If your question is not answered below please use the Contact Us page to submit your question.
Bongaka Health is located at Plot 2870 Church Road, Extension 10, Gaborone.
Our services include but not limited to medical consultation, chronic & lifestyle diseases management, skin care, travel health, medical examinations, occupational health & employee wellness, occupational health and ISO 45001 audits, screening audiometry, vision screening, spirometry, ECG, ultrasound, laboratory, and health education and promotion.
It is advisable to book an appointment, however you could walk in. Patients with appointment will be given priority, unless incase of an emergency.
Our clinic is open Monday to Friday 08:00 to 17:00 and Saturday 08:00 to 13:00. If you are having an emergency outside our opening hours, please go to the nearest hospital.
We welcome new patient. To join the clinic as a new patient you will need to complete our registration form at the reception on arrival. Please bring your ID and medical aid card along with you to the clinic.
During travel you may be exposed to diseases that can threaten your health. It is important to know the disease you may be exposed to so that you are well prepared to prevent the preventable and those you acquire are well managed. We provide comprehensive travel health services for both local and international travellers including fitness to travel certification, pre-travel health assessment, post travel consultation, travel vaccinations such as yellow fever and Covid-19 PCR testing.
For all the tests done within the facility, we will contact you when the test results are ready. For all the tests done outside our facility, please check with that facility if you will need to collect the results or they will be delivered to our facility. You will need to see the doctor to explain the test result to you.
We offer free health talks to companies, government departments and communities to increase health awareness and contribute towards reducing burden of diseases in our country. The health talks could be held at your organisation or virtually through online platform.
If you are unable to attend your appointment please contact us at 391 9900 or 74018392 to cancel or reschedule if required. We appreciate it when you cancel appointments, even at short-notice as these can be offered to other patients.
We accept the following medical aid schemes: Bomaid, Botsogo, Bpomas & Pulamed
Yes. The clients without medical aid cover would be required to pay for their own medical expenses.
We accept cash, swipe, and electronic bank transfer.
Bongaka Employee Wellness is an occupational health and wellness service. This is where we deal with worker health from their general health and wellness and work related diseases and injuries. We provide services such as medical examinations, fitness to work assessment, hazard identification and risk assessment (HIRA), occupational health audits, employee assistance program (EAP), wellness day events.
Yes. Every year flu vaccination is available. Please book you appointment for your flu vaccination.
Know Your Blood Pressure Campaign is an initiative by Bongaka health to encourage the public to know their blood pressure. We offer free blood pressure screening at our clinic to facilitate prevention, early detection and management of high blood pressure. You can walk-in at any time during working hours to have your blood pressure checked.
Very competent, efficient, and friendly clinic. Very happy to have found it.
I am very grateful to Dr Kitchin because after so many years of pain without a diagnosis she helped me. After doing blood tests and a scan she referred me to a specialist in Marina where I was helped fast and had surgery. I was not sent home with mere painkillers as usual. I thank God for her.
Exceptional and efficient service. The personnel is amazing too and Dr Pule-Kitchin is one of a kind and will never forget her diligence, patience and love.
The last 7 years I have been with only one doctor and I must she is my Guardian Angel and I honestly couldn’t have asked for a better doctor! Dr Kitchin from Bongaka Health Care Clinic has not only saved my life but the lives of my family members. She is so patient with you and I never felt rushed whenever I was consulting with her. Her holistic approach toward treating me and my family has saved us money because she would ensure that our mental health is in check which then affects our physical health. I will never go to another clinic cause Dr K as we all fondly call her has our health in check.
It is important to be as informed as possible about your medical aid cover, what your medical aid will pay for and what co-payment will be required. It is advisable to contact your medical aid fund if you are unsure about your medical cover before seeking medical help.
WhatsApp us